Solium's Participant Services Group can fully support transactions for you over the telephone and we are able to assist with many requests via chat as well. These are the preferred channels for seeking assistance from the Participant Services Group, as our representatives can assist you to the best of their ability.
If you are seeking support through our email channel, please note that response times can take up to 2 business days. As email is not a secure method of transmitting data, our representatives can provide general support only through this channel.
When a Solium-assisted transaction is completed, additional service charges may apply.