There are many ways to contact the support teams. Select the appropriate support team below to see how to contact them.
- Jump to Shareworks Participant Support
- Jump to Shareworks Plan Administrator Support
- Jump to Shareworks Startup Support
- Jump to Shareworks Office Directory
Shareworks Participant Support
Are you an employee that needs help with your Shareworks?
If you have questions about your Shareworks account or would like information to complete a transaction, search through the Support Center for an answer. If you still require assistance, please contact the Workplace Solutions Group from Monday to Friday on market trading days by phone using the contact information below.
North America
- Call toll-free: 1 877-380-7793 – 8:00 a.m. to 8:00 p.m. (ET)
Australia
- Call toll-free: 1 800 768 002 – 9:30 a.m. to 4:30 p.m. (AEST)
United Kingdom
- Telephone: 08 082349514 – 8:00 a.m. to 6:00 p.m. (GMT)
Hong Kong
- Telephone: 800 906 061 – 8:00 a.m. to 6:00 p.m. (HKT)
Other locations
- Telephone: +1 403 515 3909
Are you a plan administrator that has a question about administrating your company’s account?
Shareworks
Please get in touch with your Client Account Manager or contact:
- United States: mswcorporatesupport@morganstanley.com
- Canada, Australia and Global Private Markets: cancorporatesupport@morganstanley.com
Shareworks StockVantage
If you’re an administrator and looking for help with StockVantage, please email cancorporatesupport@morganstanley.com
Solium Transcentive
If you’re an administrator who is looking for help with Transcentive, including Transcentive downloads or guides, please email support@shareworks.com for assistance.
Are you a Shareholder or Administrator that needs help with your Shareworks Startup (formerly Capshare) account?
If your request is regarding your Shareworks Startup account, email your support request to startupsupport@shareworks.com or use the live chat feature inside the platform.
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Are you looking to call a Shareworks employee through their local office directory?
Canada
Calgary, Alberta
- Phone:+1 403 515 3909
Toronto, Ontario
- Phone: +1.416.365.7771
Montreal, Quebec
- Phone: +1.514.499.8200
United States
Tempe, Arizona
- Phone: +1.480.308.8181
Australia
Sydney, Australia
- Phone: +61.2.8310.6049