Are you an employee that needs help with your Shareworks account?
If you have questions about your account or would like information to complete a transaction, search through the Support Center for an answer. If you still require assistance, please contact the Participant Services Group from Monday to Friday on market trading days by phone.
Participant Services Group Holiday Hours
| Date | Hours |
| Monday, December 24 | 6:00 A.M. - 4:00 P.M. MT |
| Tuesday, December 25th | Closed |
| Wednesday, December 26th | 6:00 A.M. - 6:00 P.M. MT |
| Monday, December 31 | 6:00 A.M. - 4:00 P.M. MT |
| Tuesday, January 1 | Closed |
North America
- Call toll-free: 1 877 380 7793 – 8:00 a.m. to 8:00 p.m. (ET)
- Email: help@solium.com
Australia
- Call toll-free: 1800 768 002 – 9:30 a.m. to 4:30 p.m. (AEST)
- Email: help@solium.com
United Kingdom
- Telephone: 0800 088 5912 – 8:00 a.m. to 6:00 p.m. (GMT)
- Email: help.emea@solium.com
Other locations
- Telephone: +1 403 515 3909 – 1:00 p.m. to 1:00 a.m. (GMT)
- Email: help@solium.com
NOTE: Please do not send any confidential information (including passwords, account numbers, and social security numbers) via email.
Are you a plan administrator that has a question about administrating your company’s account?
Shareworks
Please get in touch with your Client Account Manager or contact:
- North America and Australia: support@solium.com
- United Kingdom, Europe, and Africa: emea@solium.com
Shareworks Scenarios
If you’re looking for assistance with Scenarios, please email scenarios@solium.com.
Shareworks StockVantage
If you’re an administrator and looking for help with StockVantage, please email help@stockvantage.com
Solium Transcentive
If you’re an administrator and are looking for help with Transcentive, please call 1 866 396 7867 or email support@transcentive.com.
Solium OptionEase
If you are looking for help with OptionEase, please call 949 542 3800 or 1 866 550 EASE (3273).
Solium CapMx
If you’re an administrator and looking for help with CapMx, please call 415 426 7931 or email capmxsupport@solium.com.
If you’re a participant looking for help with CapMx, please contact your company’s participant view administrator.
Solium Corporate Focus
If you are looking for help with Corporate Focus, please call 1 800 223 8900 or email cfsupport@solium.com.
If you’re an administrator and are looking for help with Transcentive, please call 1 866 396 7867 or email support@transcentive.com.
Are you looking to call a Solium employee through their local office directory?
Canada
Calgary, Alberta
- Phone: +1.403.515.3910
Toronto, Ontario
- Phone: +1.416.365.7771
Montreal, Quebec
- Phone: +1.514.499.8200
United States
Tempe, Arizona
- Phone: +1.480.308.8181
Mission Viejo, California
- Phone: +1.949.542.3800
Shelton, Connecticut
- Phone: +1.203.944.7300
Australia
Sydney, Australia
- Phone: +61.2.8310.6049
